Products at Amazon can be returned without any hassle and problems. Certain things have to be kept in mind while making or requesting for the return or refund of the products. Most of the products can be returned within 30 days of receipt of shipment. Some items such as adhesives, beauty, lingerie and makeup products can not be returned.
Amazon believes in paying back your money if you are not satisfied with the products you have purchased.
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Amazon will refund the amount which was credited, Just consider the few points. If you decide to cancel your order before the shipment takes place your refund will be initiated in 24 working hours and hence your account will be credited within 5 working days. After the product has been shipped or you decide to refund the product after the delivery the process takes a time of business days till the product undergoes the refund process.
I purchased a lunch bag worth Rs. The bag was expected to arrive on 20th October , but I wanted it early. I decided to pay for one-day delivery.
While checking out, I made the payment of Rs. The total amount paid was Rs. Now, the product was to arrive on 17th October I received the confirmation and could easily track my order on their application. The progress for the delivery was slow.
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On 17th October , I received a message from them that the delivery has been delayed. So now the order was to arrive by 23rd October , due to some reasons. I contacted the customer support regarding the same. Their services have declined in recent years. I do not recommend you to buy anything from them! I had ordered Boat Earphones worth Rs. The order was expected to arrive by 1st October I contacted the customer service regarding the same but they are not responding to any calls.
I even tried to connect through online chat support but no response. It happens during the sale but they do receive calls and resolve the issues. I am so frustrated with Amazon at the moment that I cannot think of ordering again from them. There is no way where I can connect with them. But on the 1st and 3rd October , I have tried a lot to connect.
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They are so unresponsive. All they love to do is turn your refunded money into gift cards and provide it you with a validity of 1 or 2 months! I ordered Boat Headphones worth Rs. The products were delivered at my place on 15th September I was amazed by its faster delivery and decided to buy Prime Membership for its proper functioning and fast delivery.
The product arrived was not up to the mark. It got into pieces within a week! One of the headsets stopped working and the sound quality declined. The executive told me that the product cannot be exchanged because it is broken, but they will send a technician to check the condition, then they will make a decision. On 17th September , somebody from Amazon arrived to check the product. The technician clearly stated that the amount will be refunded but there will be no replacement. I agreed and gave him the headset. On 20th September , I received two gift cards of Rs.
However, the voucher cannot be used in the upcoming sale. One of the vouchers is a waste for me. They do not care about the customers but want to make money! While looking for a good laptop bag, I found one that was totally appropriate as per the requirements that I had.
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I was looking for a bag in black color with good storage capacity and double zipper grip. The price range was between Rs. I placed the order on 23rd August As per the website, the product was supposed to get delivered by 30th August I was exempted from paying the delivery charges since the amount that I was supposed to pay for the bag was Rs. The package was handed over to me in a well-packed state. The bag has a really good quality, no traces of irregular stitching can be seen near the corners.
The bag has a good capacity to hold weight and is accurately spacious. The outer fabric is strong enough to endure the strains. In all, the delivery experience was good and the received product deserves all the appreciation! I chose Amazon because of its genuine products. Most of the things from electronics to household and grocery are easily available. I prefer buying only from Amazon. Its prime membership often gives relaxation on shipping and fast delivery.
The refund and cancellation policy is better than any other e-commerce website. It was only after using the product I thought of writing the review. The print of the book was good, it wasn't torn and the pages were accurate. The delivery procedure was good and timely. Home Categories. Recharge and Bill Payments Offers. Electronics Offers. Footwear Offers. Books 90 Offers. Mobile Offers. Gifts Offers. Home Appliances Offers.
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