But if we critics want to influence the sales of lousy deals that sell out in days or sometimes hours, we're going to have to rely less on arguments that concern whether a dish was overcooked or undercooked, and more on the language of economics, statistics, marketing, psychology and transparency.
We critics are fighting a difficult uphill battle here; when a deal site says: 70 percent off, that's a powerful thing. It sometimes takes me words to dissect the deal and describe why those three words -- 70 percent off -- are a fallacy. The consumer prefers three simple words to complicated ones. That's a big problem for the critic. How do food reviewers and consumers assess value? I have a little analogy that helps. Say you're at a nightclub. The music is pretty loud perhaps some early Jurassic Five , but it's great music, so you don't mind so much, right?
Now let's pretend the music is awful -- Britney Spears' latest garbage. And the songs are just as loud, which makes the bad music even worse. So you ask the DJ to turn it down, which he does, and it's more tolerable, but it's still bad music. Same goes for restaurants -- good food takes the sting off high prices, resulting in a good value. That's why it's so hard to criticize the price of Per Se; the food is so lovely it's easier if not quite easy to forgive the cost. But the reverse is also true, lower food prices don't make bad food taste better, it simply makes the meal more tolerable.
Looking Back
So the moral of the story is that lower prices and "good deals" won't solves the problems of a bad restaurant. Rather, a good restaurant is usually a good deal already. Pick a restaurant, not a deal, for the best value. Jordan Benesh. Kerri Wetaski. James Christie. Pat Buller. Greg Dessert.
Sean Gramlich. Jeff Glova. John Anderson. Shawn Laboccetta. Trevor Boquist. Brett Wylie. Dave Kohonick. Nicole Petrisor. Bill Houlbrook. Erryn Kruppi. Matthew Gilleen.
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Matthew Verlysdonk. Suzanne Cornet. Vladan Vukovic. Ashley Wasacase. Darlene Sutton.
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Sheri Martens. Lesley Leippi. Amanda Bourgeois. Osas Okao. Evelyn Klotz. Amanda Aho. Friendly staff. Good Wi-Fi. Wonderful convenience.
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Young men smiled and greeted me instantly. They were professionals and very happy to not have to listen to pitch about needing They were professionals and very happy to not have to listen to pitch about needing to replace air filters etc. Everyone was extremely friendly and explained everything they were doing. Donna N.
Consistent customer service; I've come at least 3 times. I was brought a bottle of cold water and immediately upon request to w I was brought a bottle of cold water and immediately upon request to waiting room. I was treated very courteously. I think Valvoline saved my car!! The manager Dequan Sutton took charge and over saw checking a very low oil level those Murano The manager Dequan Sutton took charge and over saw checking a very low oil level those Muranos are so tricky to read and topping it off! He was professional, patient and personal I felt like he really cared!! Rick A.
Knowledgeable staff and very friendly and welcoming. Quick in and out. They did a great job. Even though I had to wait ,they still kept me informed on the situation as to why they were running late so I would it got mad a Even though I had to wait ,they still kept me informed on the situation as to why they were running late so I would it got mad at the situation.
Sharon M. Staff was very friendly and efficient. Loved not being pressured for additional services! Once inside, it took over 27 minutes to complete service. Looked to me this location was totally understaffed. I have used thi I have used this location for over 2 years, and never experienced the service level before.
Not sure if a manager was on site as in total there were 3 employees. Quick and easy.
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Great coupon. All the technicians were super attentive and polite. All in all a pleasant experience.
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Diana B. I have used this location to service my oil changes for a few years now. Every time I receive the best service. Johnny D. Great service. Friendly workers. The young men were very courteous and kept me informed of issues. I do believe that saying you will be in and out in 15 minutes I do believe that saying you will be in and out in 15 minutes can be unrealistic. I was in the bay longer but not unnecessarily long.
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You have set an expectation that rushes the employee. I would prefer that you have a motto that says that "It will be done right" rather than done in a hurry. I enjoyed the friendliness of the service person I worked with. He was courteous, thorough in his explanation of the oil mainte He was courteous, thorough in his explanation of the oil maintenance, and open to my questions. Very nice! Process didn't take long, told me of procedures that were due, but no pressure to do so.