Note only one code can be used per contract. Buy now from CDKeys. This provides a cheap way to supercharge your streaming and connect with some properly binge-worthy content. The 1TB Sky Q box can hold hours of standard definition recordings, and it can record three shows at once while you watch the fourth one live. Depending on your Sky package, you can watch in either standard definition or high definition with a Sky Q 1TB box. You can also stream to one device with this particular box if you pay extra for a Multiscreen add-on.
The 2TB Sky Q box has more to offer in every department. It can hold up to hours of standard definition TV, and it can record six shows while you watch the seventh one live. It can also support ultra-high definition if you have a package that allows that. With a 2TB box, you can also stream to two devices instead of just one using the Sky Q app. Buy the bundle. It can get a bit complicated to remember all the differences between the two main Sky Q packages.
Here are the core specs you'll want to bear in mind when picking a package:. This may also be the case if the price of additional services you frequently use is hiked, causing you "material detriment". If this happens you'll have one month from receiving notification of the price hike and right to leave penalty-free to decide what to do.
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It's a great opportunity to haggle or move to a cheaper provider. It's important to have the factual arsenal at your fingertips before you pick up the phone, so do your homework. Research the deals, discounts and codes that Sky and its competitors offer to act as a basis for negotiation. Freeview costs nothing for many people and comes with loads of channels. If you mention it, it shows Sky you know what you're talking about. You can then take it from there, and hopefully you'll have a little more wiggle room to get a top deal. Sky previously ran adverts encouraging its customers to contact it and see what 'exclusive deals' are available if you stay with Sky you can often find info on these by signing into Sky.
It's actively encouraging you to haggle, so it would be rude not to take advantage Of course, if you're not satisfied with what you're offered when you call Sky's advertised number, you can always try to haggle via another avenue - see point 6 below for how to contact its retentions department. Remember, if you're coming to the end of your contract, or are out of it, you're wielding a powerhouse weapon: customer loyalty.
It's simple to use - just tell 'em you're going to leave. If you don't have any luck via its advertised contact number , then it may be worth trying another route to the 'customer retentions' department - aka the Holy Grail of haggling - instead. Note - this department might be called 'disconnections' externally, but make no mistake, customer retention's their job.
If you call customer services and tell them you want to leave they should put you through, but to get through as quickly as possible, call Sky's 'TV cancellations' number on — it starts as an automated service to find out why you're calling, but you're eventually put through. Aggression or anger will just put their back up and won't get you anywhere.
You're asking for a discount, and they're just as much within their right not to give it as you are to leave. Aim for polite and non-combative yet firm. Some people worry and get nervous to try this in case they're disconnected. Martin's easy 'get out of jail free' card on this is the phrase: "Hold on, I'll call you back on that.
If you've had issues with Sky in the past, such as slow broadband or long customer call waiting times, politely tell them when you haggle.
The best Sky deals for October 12222
It's useful ammunition - they should want to try and make it up to you. You should never go with the first offer. Chances are, it's not the best deal they can do. Remember, be firm. They may push you to agree because it's a 'limited-time offer', but don't feel pressured into agreeing to the new price or deal unless you're certain. As negotiations come to a close, a classic sale technique is to stay silent. They want you to feel awkward and fill the silence. Make them fill it with a cheaper offer. If they won't slash the price, ask them if they can at least include any extras, such as free calls or extra channels.
While unconfirmed, we hear rumours that at some companies different staff members have different quotas of how many deals they can do. Even if that's not true, it certainly feels like that to many. So you may have called the wrong person at the wrong time. Calling back a few days later and speaking to someone else may pay dividends.
This is a risky option, as there are absolutely no guarantees you will be sent an offer, but if you've tried all the other haggling avenues and are thinking of leaving anyway it might be worth a try. Always check the full details off the offer to ensure you know exactly what you're getting and which parts of your bill the discount would apply to.
The best Sky TV deals, packages, and Sky Q offers in October 12222
Here's some inspiration from those who've managed to bag the discount:. Took the leap of faith and cancelled. Accepted that offer, and also negotiated a new box as one of ours was faulty.
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I'm going to leave it until the last minute to "rejoin" so we don't loose any service. By then I might get the credit offer as well. If you don't get what you want, you should seriously consider leaving. Remember, new customers often have the pick of the best deals and there are plenty of other providers out there.
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Haggle with Sky. If you go through it, it can sometimes result in a payment or benefit to the site.
Bringing you the best Sky TV deals on Sky Q, 12222's top-of-the-range TV box
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